Terms of service
Store: Vireazia
Address: Friedeweg 147, 99759 Sollstedt, Germany
Email: contact@vireazia.com
Phone: +49 17631490518
Full Name: Kevin Duerr
Welcome to Vireazia. By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing our products.
1. Overview
This website is operated by Vireazia. Throughout the site, the terms "we", "us", and "our" refer to Vireazia. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on this website.
2. Eligibility
By using this website, you confirm that you are at least the age of majority in your country of residence or that you have obtained permission from a parent or legal guardian to use this website.
You agree not to use our website or products for any unlawful purpose or in violation of any applicable laws or regulations.
3. General Conditions
We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary, including suspected fraud, abuse, or violations of these Terms.
Payment information is processed securely through trusted third-party payment providers. Vireazia does not store your complete payment card information.
4. Products, Pricing and Availability
We strive to ensure that all product descriptions, photographs, pricing, colours, sizing information, and availability are accurate.
However, minor variations, typographical errors, pricing errors, or differences in colour caused by screen settings may occur.
We reserve the right to correct errors, update information, modify pricing, discontinue products, or refuse orders affected by obvious inaccuracies, to the extent permitted by applicable law.
Unless otherwise stated, all prices displayed on our website are shown in Euros (€) and include applicable VAT.
5. Orders and Payment
By placing an order, you confirm that:
- The information provided is accurate and complete.
- You are authorized to use the selected payment method.
- You intend to purchase the products for legitimate personal or lawful purposes.
Orders are accepted only after successful payment authorization and our confirmation of the order.
We reserve the right to refuse, limit, or cancel orders where fraud, unauthorized activity, pricing errors, or unusual purchasing behaviour is suspected.
6. Shipping and Delivery
- Processing Time: 1–2 business days after payment confirmation.
- European Union & Switzerland: 8–10 business days.
- United Kingdom: 6–10 business days.
- South Africa: 8–12 business days.
- Free Shipping: Orders over €30.
Estimated delivery times are provided for guidance only and may vary due to customs procedures, courier delays, severe weather, public holidays, or other circumstances beyond our reasonable control.
Tracking information will be provided once your order has been dispatched.
7. Returns, Refunds and EU Right of Withdrawal
We offer a 60-day satisfaction guarantee in accordance with our Return & Refund Policy.
If you are a consumer residing in the European Union, you may also benefit from the statutory 14-day right of withdrawal under applicable consumer protection legislation.
Where supported by your customer account, you may exercise this right electronically using the "Withdraw from Contract" option available within your order details.
Submitting a withdrawal request electronically will generate an acknowledgement confirming receipt of your request.
Our commercial 60-day return guarantee is provided in addition to, and does not limit, your statutory consumer rights.
8. Accuracy of Website Information
Although we make every reasonable effort to maintain accurate information on our website, we cannot guarantee that all content is always complete, current, or free from errors.
We reserve the right to update website content at any time without prior notice.
9. Intellectual Property
All content appearing on this website, including text, graphics, logos, product photographs, icons, layouts, software, and design elements, is the property of Vireazia or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
10. Third-Party Services
Our website may use services provided by trusted third parties, including payment processors, shipping providers, analytics services, and technology partners.
While we carefully select these providers, Vireazia is not responsible for interruptions, errors, or losses resulting directly from third-party services beyond our reasonable control.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Vireazia shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where such limitation is prohibited by law, including liability relating to consumer rights under applicable legislation.
Where permitted, our total liability shall not exceed the amount paid by the customer for the relevant order.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Germany, without prejudice to any mandatory consumer protection rights available under the laws of your country of residence where applicable.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be published on this page. Continued use of our website after changes become effective constitutes acceptance of the updated Terms.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Store: Vireazia
Address: Friedeweg 147, 99759 Sollstedt, Germany
Email: contact@vireazia.com
Phone: +49 17631490518
Full Name: Kevin Duerr